Privacy Policy

SafeBooks Global is committed to protecting the privacy of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with applicable data protection laws.

1. Information We Collect

We collect the following types of information:

Personal Identifiable Information (PII): Name, email, phone number, company name, job title.
Financial Information: Business-related financial data when relevant to our services.
Technical Data: IP address, browser type, operating system, referring URLs, and device identifiers.
Usage Data: Page views, time spent on pages, and other behavioral data via cookies or analytics tools.

2. How We Use Your Information

We may use your information to:

Provide the services you request
Respond to inquiries and provide customer support
Send service updates or marketing emails (with consent)
Improve our website performance and user experience
Ensure data security and compliance

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools (e.g. Google Analytics) to understand how users interact with our site. You may disable cookies via your browser settings, but doing so may affect your experience.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share it with:

Authorized employees and contractors
Third-party service providers under strict confidentiality
Legal authorities when required by law

5. Data Security

We implement industry-standard security controls including:

End-to-end encryption protecting data in transit and at rest
Multi-Factor Authentication (MFA) for all user accounts
Access controls following least privilege principles
Continuous monitoring for threat detection and incident response
Data Loss Prevention (DLP) across all transmission channels
Regular security audits and penetration testing
Secure backup procedures with verified recovery testing
Physical security for all data centers and facilities

6. SOC 2 Privacy Compliance Statement

Safebooks Global Pvt. Ltd. is SOC 2 Type II certified across all five Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy.

Our controls covering data collection, use, retention, disclosure, system availability, processing accuracy, confidentiality protection, and privacy practices have been independently audited and meet AICPA standards.

Customers may request our SOC 2 Type II audit report under NDA.

7. International Data Transfers

As a global company with operations in the U.S. and India, your data may be processed outside your country of residence. We ensure all transfers comply with applicable regulations, including GDPR and SOC protocols.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your data
Request corrections or deletions
Withdraw consent
File a complaint with a data protection authority

To make a request, contact us at hello@safebooksglobal.com

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions or concerns about this policy, contact:

SafeBooks Global
A 813, Mondeal Heights, SG Highway Road, Ahmedabad, 380015
Email:hello@safebooksglobal.com
Phone: +1307 205 8005/ +1 775-312-5575